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Our City. Our Response. City of Mount Gambier continues to review its response to COVID-19 in an effort to protect the community and lead towards a strong recovery.
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Changing Places Facility

The Changing Places facility, located in the James Street toilet block, includes a range of features not available in standard accessible toilets, including a height adjustable adult sized change table, a tracking hoist system, non-slip flooring and more space to accommodate a person using a wheelchair and up to two carers.

The facility is secured by a universal key system, access to the facility can be gained through the purchase of a Master Locksmiths Access Key (MLAK). To be eligible for access to a MLAK members of the community must present a copy of one of the following:

  • A letter from a Doctor
  • A letter from a Disability Organisation
  • A copy of your Disability Parking Permit
  • A copy of your Disability Card

Keys can be purchased for a fee of $20 from the Council office at the Civic Centre or online at

Temporary keys can be loaned from the Mount Gambier Visitor Centre, Library and Riddoch and Main Corner Complex for a bond of $20, proof of eligibility must be provided.

A MLAK enables 24/7 universal access to many of the Changing Places amenities across Australia. Further information about the Changing Places initiative is available at