Skip to main content

Public Bus Service Survey

Public Bus Service Survey
09 November 2020

City of Mount Gambier is seeking community feedback about the Mount Gambier City Bus service through an online survey. Once the consultation process is complete, feedback will be provided to the Department of Infrastructure and Transport to improve the provision of public bus services delivered in the city.

The need to review and improve Mount Gambier’s public transport system was a reoccurring comment made throughout Council’s community consultation processes in recent years.

“People who have provided feedback on proposed plans such as the Youth Engagement Strategy, Cultural and Heritage Plan and Modern Ageing have identified the need for a review of our city bus public transport systems,” City of Mount Gambier Acting CEO Barbara Cernovskis said.

“This includes routes and timetables, greater consideration regarding accessibility of existing services, greater access to and from major events, tourist and cultural attractions and local services such as education, health and accommodation providers.”

The Mount Gambier City Bus community survey will evaluate levels of public satisfaction regarding existing services and identify strengths, weaknesses and gaps within current transport models, opportunities for improvement, provide a chance to comment on the accessibility of existing services, and planning, infrastructure and sustainability considerations for Council.

The survey is for users and potential users of the service. A submission form is also available for businesses and organisations, along with a mapping tool to capture information about specific sites throughout the city. - Acting CEO Barbara Cernovskis

“Council will also directly engage with public bus users and conduct interviews with contractors and key stakeholder groups.”

Public transport services are funded and managed by the South Australian Government, however, Council provides city bus infrastructure and plays an important role in advocating for the current and future needs of Mount Gambier.

“This consultation aligns with the Department of Infrastructure and Transport timeframes and allows Council the opportunity to provide an informed submission for consideration within the upcoming tendering process for the provision of public bus services in Mount Gambier, as well as potential upcoming changes to traffic conditions in Ferrers Street (the current location of the city bus interchange) with the opening of the new Coles store,” Ms Cernovskis said.

The survey is available at:

Those who are unable to use the online platform are encouraged to contact Council on 8721 2555 to complete the survey over the phone. Submissions close Monday 30 November 2020.

Media contact: City of Mount Gambier Media and Communications Coordinator Sharny McLean on 8721 2401 or